The Team

Meet the team

The PainCare Collective brings together the vision, experience and energy of Anne Daly, Philippa Frances and Stephanie Carroll.  They are experienced pain clinicians providing excellent evidence-based treatment for people with Complex and Persistent Pain and trained professionals working in this often challenging area.

Their clinical backgrounds range from public to private health, small clinics to large hospitals, private practice and compensation settings. They have provided pain-education in settings from large hospitals and universities to local clinics, community meetings in libraries and other accessible community settings.

Now, Anne, Steph and Philippa have a vision for drawing on all of the best from their experience and creating a sum that is bigger than the parts!

Contact us now and take that first step towards gaining control of your pain!

Dr Anne Daly

Director & Physiotherapist

D Clin Physio, M Manip Physio, Grad Dip Manip Ther, B App Sc ( Physio)

Pain Physiotherapist (APA)
Musculoskeletal Physiotherapist (APA)

Anne is currently a Registrar of the Australian College of Physiotherapists, specialising in Pain. She is an Australian Physiotherapy Association (APA) titled Pain and Musculoskeletal Physiotherapist with over 25 years experience working with people with complex pain. Anne enjoys working collaboratively with both colleagues and the people who come to see her for assistance with their pain.

Anne has recently joined the postgraduate teaching staff at La Trobe University and is also a consultant to the Clinical Panels at both the Victorian Workcover Authority and the Transport Accident Commission. Anne has previously worked for 25 years in the Austin Health Interdisciplinary Complex Pain Service.

Anne has a Clinical Doctorate, a Masters Degree, a Graduate Diploma and a Bachelors Degree, all in Physiotherapy and Manipulative Therapy. She has undertaken research related to Complex Regional Pain Syndrome and has a number of publications related to this and other subjects. She has presented at national and international conferences throughout her career.

Anne represented the Australian Pain Society (APS) on the Management Advisory Group to ePPOC for 5 years, (the electronic Persistent Pain Outcomes Collaboration) and is currently involved in a number of state and federal steering groups related to pain initiatives in primary and tertiary care. Project ECHO is a current passion. She belongs to the APA, the APS and the International Association for the Study of Pain.

Anne aims to provide excellent, evidence informed, honest and compassionate pain care to those seeking her assistance in achieving control over their pain. 


Dr Philippa Frances

Director & Clinical Psychologist

B A Hons, D Clin Psy


Philippa is a Clinical Psychologist with over 30 years of experience working in the field of persistent pain-management in Australia and the U.K. Philippa greatly enjoys working in the dynamic team at The PainCare Collective where she values the opportunity to work with other highly skilled health professionals who are committed to providing excellent holistic services for both patients and health professionals.

Philippa worked for 17 years as Senior Psychologist for the Austin Health Pain Clinic in Melbourne, where she developed and ran group programs and worked with individual patients facing the enormous challenges of living with persistent pain. She has also worked extensively in Private Practice and in 2012, along with Dr Emma Gollings, she opened the Wellspring Centre for Clinical and Health Psychology, in Kew. She regularly provides university lectures to undergraduate and post graduate students, and provides professional supervision to a number of psychologists working in the public health sector in Melbourne. She has worked in general psychiatry, and forensics, and has a special interest in health psychology (the interface between physical and emotional health).

Philippa is committed to supporting people to bring out their very best, whatever their challenges.

Philippa has a Doctorate in Clinical Psychology and also works as an adviser to the Clinical Panel of the Victorian Workcover Authority. She is a Full Member of the Australian Psychological Society and its Clinical College, and is a member of the Australian Pain Society, the International Association for the Study of Pain, Pain Australia and the Victorian Psychologists Association.

Stephanie Carroll

Director & Physiotherapist

B App Sc (Physio), M Public Health, APAM (Pain)

Pain Physiotherapist (APA)

Steph is a Physiotherapist with over 12 years of experience and has been a pain clinician working in the area of persistent pain since 2013.  She has worked in tertiary pain services as both a Physiotherapist and service coordinator.  She enjoys supporting people to learn how to take control of pain and achieve their goals.  Steph is interested in working with anyone who is ready to learn and be empowered to self-manage their pain.  Particularly, she has a background in high performance training through her own sporting endeavours playing football in the VFLW and is keen to work with those who may have high level goals.  She has a passion for education and has commenced coaching in the NAB League and VFLW where she works in a development and mentoring capacity with junior and senior athletes.  Steph is experienced with using Telehealth consultations to assess and support clients, acknowledging that it can be difficult to access services for those living in rural and regional areas.  

Steph is a member of the Australian Pain Society and the Australian Physiotherapy Association where she is a titled Pain Physiotherapist.  Steph completed a Master of Public Health in 2018 which has strengthened her commitment to improving health outcomes through accessible services and knowledge sharing.  Steph volunteers at a local health clinic, assessing individuals with persistent pain and running pain care workshops covering essential education topics and practical management strategies.  In addition to The PainCare Collective, Steph is a physiotherapy consultant to the TAC.  

Steph brings enthusiasm, empathy and creativity to her role, she enjoys a challenge and is ready to work with you to gain greater control over your pain and to support you to achieve your goals. 


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